Privacy

Privacy Policy
Data Protection Officer:
Benjamin Behringer
b.behringer@cosh.de

You can generally use our website without providing any personal information. Where personal data (such as names, addresses, or email addresses) is collected on our website, this is always done on a voluntary basis whenever possible. This data will not be disclosed to third parties without your express consent.
Please note that data transmission over the Internet (e.g., when communicating via email) may be subject to security vulnerabilities. It is not possible to completely protect data from access by third parties.
We hereby expressly object to the use by third parties of contact data published in accordance with the legal requirement to provide an imprint for the purpose of sending unsolicited advertising and informational materials. The operators of this website expressly reserve the right to take legal action in the event of unsolicited promotional communications, such as spam emails.

Privacy Policy for the Use of Facebook Plugins (Like Button)
Our website incorporates plugins from the social network Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA). You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our site. You can find an overview of Facebook plugins here: http://developers.facebook.com/docs/plugins/.
When you visit our website, the plugin establishes a direct connection between your browser and the Facebook server. This informs Facebook that you have visited our site using your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can share content from our pages on your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. Please note that, as the provider of this website, we have no knowledge of the content of the data transmitted or how Facebook uses it. For more information, please see Facebook’s Privacy Policy at http://de-de.facebook.com/policy.php
If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account.

Privacy Policy for the Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. („Google“). Google Analytics uses “cookies,” which are text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie regarding your use of this website is usually transmitted to a Google server in the United States and stored there. However, if IP anonymization is enabled on this website, Google will truncate your IP address beforehand within member states of the European Union or in other signatory states to the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide the website operator with other services related to website and internet usage. The IP address transmitted by your browser as part of Google Analytics is not combined with other data held by Google.
You can prevent the storage of cookies by adjusting your browser settings accordingly; however, please note that in this case you may not be able to use all features of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
Click here to disable Google Analytics on this page
Translated with DeepL.com (free version)

Privacy Policy for the Use of HubSpot

At CosH Consulting GmbH, we use HubSpot CRM (hereinafter “HubSpot”), an all-in-one platform for inbound marketing, sales, CRM, and customer service, provided by HubSpot Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141 USA, to store and process data generated by and within our sales and marketing processes. Since HubSpot cannot guarantee that data will not be transferred to the U.S., we have entered into agreements with HubSpot based on EU Standard Contractual Clauses. HubSpot, Inc. participates in the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework and is certified for compliance with these frameworks. For more information on the Privacy Shield Framework, please visit the “Privacy Shield List” on the U.S. Department of Commerce website (https://www.privacyshield.gov).

The following with HubSpot Inc. The affiliated companies comply with the data protection principles of the designated Privacy Shields: HubSpot Ireland Limited, HubSpot Australia Pty Ltd, HubSpot Asia Pte. Ltd. and HubSpot Japan KK.

In accordance with Article 28 of the GDPR, we have entered into a data processing agreement with HubSpot Inc. have agreed to this and are fully implementing the resulting requirements.

For details and information about HubSpot’s privacy policy, visit https://legal.HubSpot.com/de/privacy-policy.

Since we are a HubSpot customer based in the European Economic Area (“EEA”), HubSpot Ireland Limited is the data controller responsible for processing your personal data.

For specific details and information about the cookies used by HubSpot, please visit https://legal.HubSpot.com/cookie-policy and https://legal.HubSpot.com/de/cookie-policy. You can contact HubSpot’s Data Protection Officer at privacy@HubSpot.com.

A central feature of HubSpot is customer profiles, which are generated as soon as initial contact is made with us by phone, electronically/digitally, via email, through our website (e.g., by submitting a form), via our chatbot, or by any other means.

We use HubSpot in our company for the following tasks:

• Customer Relationship Management and Customer Service
• Contact Forms / Email
• Personalized email marketing (newsletters/informational emails, automated emails—for example, to provide downloads)
• Content Management (Website, Blog, and Landing Pages)
• Social Media Publishing & Reporting
• Reporting (e.g., traffic sources, page views, etc.)
• Customer Relationship Management and Customer Service
• Chatbot

We record the data we collect from you during pre-contractual and contractual interactions in HubSpot in order to

• to maintain a customer database,
• organize internal tasks,
• to handle general customer service (inquiries, requests for quotes, callbacks, etc.),
• to optimize and monitor internal processes (e.g., tracking customer interactions, task reminder management, reporting, etc.)
• to organize, monitor, and optimize our inbound marketing

We collect this data because it is necessary for the performance of a contract with you or for the implementation of pre-contractual measures taken at your request, in accordance with Article 6(1) (b) the GDPR, or because the processing is necessary for compliance with a legal obligation, Art. 6(1) c) is required by the GDPR and CosH, as the controller, is subject to this obligation.

In addition, we collect and use this data based on our legitimate interest within the meaning of Article 6(1) 1(f) of the GDPR, to contact our customers, to determine which of our company’s services are of interest to them, and to send them personalized promotional communications, to the extent permitted by law.

Contact Form / Email

to contact us directly. Fields that you must fill out in order to contact us via this form so that we can respond to your inquiry are marked with an * as required fields.

When you submit the form you have filled out to us, the data you provide, along with your IP address, date, and time, will first be processed by HubSpot on our behalf and then made available to us in our HubSpot system. This processing of your personal data is necessary so that we can process and respond to your inquiry via the contact form, in accordance with Article 6(1)(b) of the GDPR.

If you contact us directly via email, we will also store and process the information you provide in that email and enter it into our HubSpot system. This processing of your personal data is necessary so that we can process and respond to your inquiry, Article 6(1)(b) of the GDPR.

In addition, the data collected via the contact form and by email is stored and processed in HubSpot for the purposes of our legitimate interests within the meaning of Article 6(1) 1(f) of the GDPR, to understand why customers have contacted us and to determine which of our company’s services are of particular interest to our customers. In addition, we use this data to provide our contacts with personalized information about the services we offer, to the extent permitted by law.

We delete the data collected in this manner once it is no longer needed and any applicable legal retention requirements have expired. We review annually whether data needs to be deleted. In accordance with statutory retention requirements (6 years under the German Commercial Code (HGB) and 10 years under the German Fiscal Code (AO)), data is deleted at the end of the year in which the retention period expires.

Contact Form for Email Marketing / Blog Updates

On our website, you’ll find various contact forms that you can use to request free informational materials (marketing assets such as a web analytics kit, a white paper, etc.), event tickets, and/or a newsletter (e.g., blog updates, etc.) covering various aspects of our services. To receive this informational material from us, please fill out the form and send it to us. Form fields that you must fill out in order to receive the informational materials are marked with an * to indicate that they are required.

The data collected through the contact forms for informational materials, free events, and newsletter subscriptions is made available to us in HubSpot, where it is stored and processed. In addition to the information you provide, we also store your IP address and the date and time you subscribed to the marketing newsletter. In addition to the form data, HubSpot analyzes the data collected about you via cookies when the form is submitted. With the help of HubSpot, we can provide you with personalized and tailored information about our services. This has the advantage for us that we can send you only the information we believe will truly interest you. We also monitor whether you are actually interested in the information we provide, or whether we are simply bothering you with emails that are unnecessary and annoying for both of us. If we determine that this is the case, we will make every effort to stop providing you with any further information. After all, we have no interest in annoying you with emails that you don’t even read and end up deleting—or, worse yet, that leave you with a negative impression of us, CosH Consulting GmbH. You have the right to object to this type of data processing in accordance with Art. 6, para. 1 a) GDPR: You have given your consent. You may, of course, withdraw this consent at any time.

Cookie Banner

We use the “Real Cookie Banner” consent tool to manage the cookies and similar technologies (tracking pixels, web beacons, etc.) we use, as well as the related consents. For details on how “Real Cookie Banner” works, please visit https://devowl.io/de/rcb/datenverarbeitung/.

The legal basis for the processing of personal data in this context is Article 6(1)(c) of the GDPR and Article 6(1)(f) of the GDPR. Our legitimate interest is the management of the cookies and similar technologies used, as well as the related consents.

Providing personal data is neither required by contract nor necessary for entering into a contract. You are not obligated to provide personal data. If you do not provide personal data, we will not be able to manage your consents.