Wanted:
These people who have been helping family, friends, neighbor, and mom’s friend with their IT and technology problems since they were little. The people who like to take on any IT problem and get asked by friends “how do you know”? We are looking for the people for whom customer satisfaction is the top priority.
And well – for our location in Nuremberg we are simply looking for the best of these people!
Because: Being the best – that is our claim. Growth and big goals are our motivation. Competent advice and the satisfaction of our customers are the be-all and end-all. Are you one of the best and would you like to grow with us? Then you’ve come to the right place.
We – we are CosH Information Technology – an IT service provider headquartered in Nuremberg. IT consulting, training and service are our specialties. Here you will experience the lifestyle of a startup, combined with the flair of a modern company. There is nothing simply average about us and we work on this every day in an honest team with a feel-good atmosphere.
Besides, we also offer you:
• Flat hierarchy paths – because we are convinced that this is the way to exploit potential and improve employee motivation
• Team spirit – because success only comes as a team
• Terrific pay – this should not be the main focus, but we believe that terrific performance should go hand in hand with terrific pay
• Internal and external training – because the average is too little for us
• Home office opportunities – it’s the result that counts and if you do it from home every now and then, that’s fine with us
• Working in a modern environment with advanced technology and infrastructure – we are an IT company for a reason.
Sounds good? Well, we would also have a few requirements for you. Because we are looking for someone who has a desire for growth and challenges. Someone for whom the solution for the customer comes first and is characterized by careful work and demand of himself.
We are looking for exactly you if you bring the following:
• Successfully completed training as an IT specialist for system administration or an equivalent IT qualification or corresponding professional experience
• Several years of professional experience in the above mentioned field of activity
• High quality awareness and service consciousness
• Reliable, structured and independent way of working
• Experienced handling of MS Office and experience with Windows operating systems
• Strong team and service orientation
• Excellent communication skills
• Very good knowledge of German and English, both written and spoken
That applies to you? Then these are your new main tasks with us:
• Complete recording and documentation of service requests, problems and malfunctions by phone and e-mail in the ticket system
• Categorizing, prioritizing and, if necessary, forwarding the faults and requirements
• Intensive customer contact and advice to users
• Processing of cases with the ticket software DoIT
• Support for testing, training and rollouts
• Error analysis and correction
• Installation, configuration and support of desktops, notebooks etc.
• Configuration and administration of systems including maintenance work
You see – together with you we want to aim high! Do you have a desire for further development, success and growth?
Then shape your future with us now and send your application, including your next possible start date and your salary expectations, here via the form on the right or by e-mail to our HR department.
You can reach them at bewerbung@cosh.de
We are looking forward to meeting you!
Please note that written applications cannot be returned!
